/* ========= Variables ========= */
:root {
    --vios-accent: #0ea5e9;
    --vios-accent-2: #38bdf8;
    --vios-focus: #94e2ff;
}

/* ========= Hint banner ========= */
.hint-banner {
    display: flex;
    gap: .75rem;
    align-items: flex-start;
    background: linear-gradient(90deg, rgba(14,165,233,.12), transparent);
    border: 1px solid rgba(14,165,233,.25);
    border-radius: 12px;
    padding: .9rem 1rem;
    margin: .75rem 0 1.25rem;
}

    .hint-banner .emoji {
        font-size: 1.25rem;
        line-height: 1
    }

    .hint-banner strong {
        color: var(--vios-accent)
    }

.kbd {
    font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
    border: 1px solid rgba(255,255,255,.25);
    border-bottom-width: 2px;
    padding: .05rem .35rem;
    border-radius: 6px;
    font-size: .9em
}

/* ========= Generic interactions ========= */
.btn, .action-card, .kb-card {
    transition: transform .16s ease, box-shadow .16s ease, background-color .16s ease;
    position: relative;
}

    .btn:focus-visible, .action-card:focus-visible, .kb-card:focus-visible, a:focus-visible {
        outline: 2px solid var(--vios-focus);
        outline-offset: 2px;
        border-radius: 10px;
    }

    .btn:hover, .action-card:hover, .kb-card:hover {
        transform: translateY(-2px)
    }

    .action-card:hover {
        box-shadow: 0 6px 20px rgba(0,0,0,.25)
    }

    .btn.small {
        font-size: .9rem;
        padding: .35rem .6rem;
        border-radius: 8px
    }

.btn-outline.small {
    border: 1px solid rgba(255,255,255,.18)
}

/* CTA pulse */
.cta-pulse {
    animation: ctaPulse 1.8s ease-in-out infinite;
    box-shadow: 0 0 0 0 rgba(14,165,233,.6);
}

@keyframes ctaPulse {
    0% {
        box-shadow: 0 0 0 0 rgba(14,165,233,.55)
    }

    70% {
        box-shadow: 0 0 0 12px rgba(14,165,233,0)
    }

    100% {
        box-shadow: 0 0 0 0 rgba(14,165,233,0)
    }
}

/* “Start here” badge */
.start-here {
    position: absolute;
    top: -10px;
    right: -10px;
    background: linear-gradient(135deg, var(--vios-accent), var(--vios-accent-2));
    color: #001018;
    font-weight: 700;
    font-size: .72rem;
    letter-spacing: .02em;
    padding: .35rem .5rem;
    border-radius: 999px;
    box-shadow: 0 6px 16px rgba(56,189,248,.4);
    transform: rotate(3deg);
    animation: floaty 2.4s ease-in-out infinite;
}

@keyframes floaty {
    0%,100% {
        transform: translateY(0) rotate(3deg)
    }

    50% {
        transform: translateY(-3px) rotate(3deg)
    }
}

/* Tooltip */
.tooltip {
    position: absolute;
    z-index: 30;
    pointer-events: none;
    background: rgba(0,0,0,.85);
    color: #fff;
    font-size: .85rem;
    padding: .4rem .6rem;
    border-radius: 8px;
    opacity: 0;
    transform: translateY(6px);
    transition: opacity .12s ease, transform .12s ease;
    white-space: nowrap;
}

.has-tip {
    position: relative
}

    .has-tip:hover .tooltip, .has-tip:focus-within .tooltip {
        opacity: 1;
        transform: translateY(0)
    }

/* Action grid hint */
.action-grid {
    position: relative
}

    .action-grid::after {
        content: "? hover for details";
        position: absolute;
        right: 0;
        top: -28px;
        font-size: .85rem;
        opacity: .65
    }

/* Hero media gentle float */
.sup-hero__media img {
    animation: floaty-media 8s ease-in-out infinite
}

@keyframes floaty-media {
    0%,100% {
        transform: translateY(0)
    }

    50% {
        transform: translateY(-6px)
    }
}

/* Keyboard focus mode */
body.user-is-tabbing a:focus,
body.user-is-tabbing button:focus,
body.user-is-tabbing input:focus,
body.user-is-tabbing select:focus,
body.user-is-tabbing textarea:focus {
    outline: 2px solid var(--vios-focus) !important;
    outline-offset: 2px !important;
}

/* ========= Animated text (About Us style) ========= */
.vi-animated-text,
.vi-animated-text a,
.vi-animated-text h3,
.vi-animated-text h4,
.vi-animated-text p,
.vi-animated-text li,
.vi-animated-text strong {
    background: linear-gradient(90deg, #a5f3fc, #60a5fa, #a5f3fc);
    background-size: 200% 100%;
    -webkit-background-clip: text;
    background-clip: text;
    -webkit-text-fill-color: transparent;
    color: transparent;
    animation: viGradient 8s ease-in-out infinite;
}

@keyframes viGradient {
    0% {
        background-position: 0% 50%
    }

    50% {
        background-position: 100% 50%
    }

    100% {
        background-position: 0% 50%
    }
}

/* Reduced motion */
@media (prefers-reduced-motion: reduce) {
    .cta-pulse, .start-here, .sup-hero__media img, .vi-animated-text {
        animation: none !important
    }

        .vi-animated-text,
        .vi-animated-text a,
        .vi-animated-text h3,
        .vi-animated-text h4,
        .vi-animated-text p,
        .vi-animated-text li,
        .vi-animated-text strong {
            background: linear-gradient(90deg, #a5f3fc, #60a5fa);
            -webkit-text-fill-color: transparent;
        }
}

/* Ripple effect */
.ripple {
    position: absolute;
    border-radius: 50%;
    transform: scale(0);
    animation: ripple 600ms linear;
    background: rgba(255,255,255,.45);
    pointer-events: none;
}

@keyframes ripple {
    to {
        transform: scale(12);
        opacity: 0
    }
}

/* ========= Contact & Hours: refined tiles ========= */
.contact-card--refined {
    padding: 1.25rem 1.25rem 1rem;
    border-radius: 14px;
    border: 1px solid rgba(255,255,255,.08);
    background: rgba(0,0,0,.55);
    box-shadow: inset 0 0 0 1px rgba(255,255,255,.04), 0 10px 30px rgba(0,0,0,.28);
}

.contact-tiles {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 12px;
    margin-top: .5rem;
}

@media (max-width: 900px) {
    .contact-tiles {
        grid-template-columns: 1fr;
    }
}

.contact-tile {
    position: relative;
    display: grid;
    grid-template-columns: 44px 1fr;
    gap: .75rem;
    align-items: center;
    padding: .85rem 1rem;
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,.08);
    background: linear-gradient(180deg, rgba(255,255,255,.03), rgba(255,255,255,.01));
    text-decoration: none;
}

    .contact-tile:hover {
        transform: translateY(-2px);
        box-shadow: 0 8px 22px rgba(0,0,0,.25)
    }

.tile-icon {
    width: 44px;
    height: 44px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    background: rgba(255,255,255,.06);
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 10px;
}

.tile-body {
    display: grid;
    gap: 2px
}

.tile-label {
    font-weight: 700;
    letter-spacing: .02em;
    opacity: .9;
    font-style: italic
}

.tile-value {
    font-size: 1.05rem;
    line-height: 1.35;
    word-break: break-word
}

.tile-meta {
    font-size: .9rem;
    opacity: .8
}

/* Inline copy button (hidden by default) */
.tile-copy {
    position: absolute;
    top: 10px;
    right: 10px;
    padding: .25rem .55rem;
    font-size: .85rem;
    border-radius: 8px;
    border: 1px solid rgba(255,255,255,.18);
    background: rgba(255,255,255,.06);
    color: inherit;
    opacity: 0;
    transform: translateY(-4px);
    transition: opacity .12s ease, transform .12s ease, background-color .12s ease;
}

.contact-tile:hover .tile-copy,
.contact-tile:focus-within .tile-copy {
    opacity: 1;
    transform: translateY(0);
}

.tile-copy:hover {
    background: rgba(255,255,255,.12)
}

.tile-copy:focus-visible {
    outline: 2px solid var(--vios-focus);
    outline-offset: 2px
}

/* SLA styling */
.sla {
    margin-top: .5rem
}

.sla-list {
    list-style: none;
    padding: 0;
    margin: .25rem 0 0 0;
    display: grid;
    gap: .35rem
}

    .sla-list li {
        display: flex;
        align-items: flex-start;
        gap: .5rem
    }

.sla-dot {
    width: .65rem;
    height: .65rem;
    border-radius: 999px;
    margin-top: .4rem;
    box-shadow: 0 0 0 4px rgba(255,255,255,.04);
}

.sla-p1 {
    background: #f59e0b
}
/* amber */
.sla-p2 {
    background: #22c55e
}
/* green */