/* Support page — matches VI.OS aesthetic used elsewhere */
:root {
    --mb-border: rgba(255,255,255,0.10);
    --mb-border-soft: rgba(255,255,255,0.08);
    --mb-panel: linear-gradient(180deg, rgba(255,255,255,0.04), rgba(255,255,255,0.00));
    --text: #f2f2f2;
    --muted: #d6d6d6;
    --accent: rgb(65,190,234);
    --ok: #27c093;
    --warn: #f7b955;
    --crit: #ef6b6b;
}

/* Headings already styled by your global CSS; keep spacing consistent */
main h2 {
    margin-bottom: .75rem;
}

/* ===== Hero ===== */
.sup-hero {
    display: grid;
    grid-template-columns: 6fr 6fr;
    gap: 2rem;
    align-items: center;
    justify-items: center;
    padding: 1.5rem 1.25rem;
    margin: 0 auto 1rem;
    max-width: 1200px;
    border: 1px solid var(--mb-border-soft);
    border-radius: 12px;
    background: var(--mb-panel);
}

.sup-hero__copy {
    width: 100%;
}

.sup-eyebrow {
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 1rem;
    font-weight: 700;
    color: var(--accent);
    margin-bottom: .25rem;
}

.sup-title {
    font-family: 'MB Corpo S Title';
    color: #fff;
    font-size: 2rem;
    margin: .25rem 0 .5rem;
}

.sup-sub {
    color: var(--muted);
    margin-bottom: .75rem;
}

.sup-hero__media {
    width: 100%;
    display: grid;
    place-items: center;
}

    .sup-hero__media img {
        width: 100%;
        height: auto;
        border-radius: 12px;
        border: 1px solid rgba(255,255,255,0.12);
        box-shadow: 0 12px 40px rgba(0,0,0,0.45);
        object-fit: cover;
    }

/* Search */
.sup-search {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: .5rem;
    margin-bottom: .75rem;
}

    .sup-search input {
        padding: .8rem .9rem;
        border-radius: 10px;
        border: 1px solid var(--mb-border);
        background: rgba(0,0,0,.35);
        color: var(--text);
    }

    .sup-search button {
        padding: .8rem 1rem;
        border-radius: 10px;
        border: 1px solid var(--mb-border);
        background: rgba(65,190,234,.14);
        color: #fff;
        font-weight: 700;
        cursor: pointer;
    }

        .sup-search button:hover {
            background: rgba(65,190,234,.22);
        }

/* Buttons */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    padding: .65rem .9rem;
    border-radius: 10px;
    border: 1px solid var(--mb-border);
    text-decoration: none;
    color: #fff;
    font-weight: 700;
}

    .btn + .btn {
        margin-left: .5rem;
    }

.btn-primary {
    background: rgba(65,190,234,.18);
}

    .btn-primary:hover {
        background: rgba(65,190,234,.28);
    }

.btn-outline {
    background: rgba(0,0,0,.35);
}

    .btn-outline:hover {
        background: rgba(255,255,255,.06);
    }

/* Hotline note */
.sup-hotline {
    display: flex;
    align-items: center;
    gap: .5rem;
    margin-top: .6rem;
    color: var(--text);
}

.dot {
    width: .65rem;
    height: .65rem;
    border-radius: 50%;
    display: inline-block;
}

.dot-ok {
    background: var(--ok);
}

.dot-warn {
    background: var(--warn);
}

.dot-critical {
    background: var(--crit);
}

/* ===== Status ===== */
.sup-status {
    max-width: 1200px;
    margin: 0 auto 1rem;
    padding: 0 1.25rem;
}

.status-card {
    border: 1px solid var(--mb-border);
    border-radius: 12px;
    padding: .9rem;
    background: rgba(255,255,255,0.02);
}

.status-row {
    display: grid;
    grid-template-columns: auto 1fr auto;
    gap: .6rem;
    align-items: center;
    padding: .35rem .5rem;
    border-radius: 8px;
}

    .status-row + .status-row {
        margin-top: .25rem;
    }

.status-pill {
    font-size: .85rem;
    padding: .25rem .5rem;
    border-radius: 999px;
    border: 1px solid var(--mb-border);
}

    .status-pill.ok {
        background: rgba(39,192,147,.18);
        color: #d7fff3;
    }

    .status-pill.warn {
        background: rgba(247,185,85,.18);
        color: #fff0d7;
    }

.status-link {
    display: inline-block;
    margin-top: .5rem;
    color: var(--accent);
    text-decoration: none;
}

/* ===== Actions ===== */
.sup-actions {
    max-width: 1200px;
    margin: 0 auto 1rem;
    padding: 0 1.25rem;
}

.action-grid {
    display: grid;
    grid-template-columns: repeat(6, minmax(0,1fr));
    gap: .75rem;
}

.action-card {
    border: 1px solid var(--mb-border);
    border-radius: 12px;
    background: rgba(255,255,255,0.02);
    padding: .9rem;
    text-decoration: none;
    color: var(--text);
    transition: border-color .2s ease, transform .06s ease;
}

    .action-card:hover {
        border-color: rgba(65,190,234,.55);
        transform: translateY(-1px);
    }

    .action-card .icon {
        font-size: 1.4rem;
        margin-bottom: .35rem;
    }

    .action-card h4 {
        margin: 0 0 .2rem;
    }

/* ===== KB ===== */
.sup-kb {
    max-width: 1200px;
    margin: 0 auto 1rem;
    padding: 0 1.25rem;
}

.section-title {
    font-family: 'MB Corpo S Title';
    color: #fff;
    margin-bottom: .5rem;
}

.kb-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0,1fr));
    gap: .75rem;
}

.kb-card {
    border: 1px solid var(--mb-border);
    border-radius: 12px;
    background: rgba(255,255,255,0.02);
    padding: .9rem;
    text-decoration: none;
    color: var(--text);
}

    .kb-card:hover {
        border-color: rgba(65,190,234,.55);
    }

/* ===== Contact & SLAs ===== */
.sup-contact {
    max-width: 1200px;
    margin: 0 auto 1rem;
    padding: 0 1.25rem;
    color: var(--accent);
}

.contact-card {
    border: 1px solid var(--mb-border);
    border-radius: 12px;
    background: rgba(255,255,255,0.02);
    padding: .9rem;
}

.contact-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0,1fr));
    gap: .75rem;
    margin-bottom: .5rem;
}

.contact-item h4 {
    margin: 0 0 .15rem;
}

.sla ul {
    margin: .25rem 0 0 .9rem;
}

/* ===== FAQ ===== */
.sup-faq {
    max-width: 1200px;
    margin: 0 auto 1.5rem;
    padding: 0 1.25rem;
}

    .sup-faq details {
        border: 1px solid var(--mb-border);
        border-radius: 10px;
        background: rgba(255,255,255,0.02);
        padding: .65rem .8rem;
    }

        .sup-faq details + details {
            margin-top: .5rem;
        }

    .sup-faq summary {
        cursor: pointer;
        font-weight: 600;
        color: #fff;
    }

    .sup-faq p {
        margin: .5rem 0 0;
        color: var(--muted);
    }

/* ===== Incidents ===== */
.sup-incidents {
    max-width: 1200px;
    margin: 0 auto 2rem;
    padding: 0 1.25rem;
}

.inc-list {
    padding-left: 1rem;
    color: var(--muted);
}

    .inc-list .inc-date {
        color: #fff;
        font-weight: 600;
        margin-right: .35rem;
    }

/* ===== Responsive ===== */
@media (max-width: 1100px) {
    .sup-hero {
        grid-template-columns: 1fr;
    }

    .action-grid {
        grid-template-columns: repeat(3, minmax(0,1fr));
    }

    .contact-grid {
        grid-template-columns: repeat(2, minmax(0,1fr));
    }

    .kb-grid {
        grid-template-columns: repeat(2, minmax(0,1fr));
    }
}

@media (max-width: 560px) {
    .action-grid {
        grid-template-columns: 1fr 1fr;
    }

    .contact-grid {
        grid-template-columns: 1fr;
    }

    .kb-grid {
        grid-template-columns: 1fr;
    }

    .sup-search {
        grid-template-columns: 1fr;
    }
}
/* ===== Ticket Form ===== */
.sup-ticket {
    max-width: 1200px;
    margin: 0 auto 2rem;
    padding: 0 1.25rem;
}

.ticket-card {
    border: 1px solid var(--mb-border);
    border-radius: 12px;
    background: rgba(255,255,255,0.02);
    padding: 1rem;
}

#ticketForm label {
    display: block;
    margin-bottom: .7rem;
}

    #ticketForm label span {
        display: inline-block;
        margin-bottom: .25rem;
        color: #fff;
        font-weight: 600;
    }

#ticketForm input[type="text"],
#ticketForm input[type="email"],
#ticketForm input[type="tel"],
#ticketForm select,
#ticketForm textarea {
    width: 100%;
    padding: .75rem .9rem;
    border-radius: 10px;
    border: 1px solid var(--mb-border);
    background: rgba(0,0,0,.35);
    color: #f2f2f2;
}

#ticketForm textarea {
    resize: vertical;
}

.two-col {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: .75rem;
}

@media (max-width: 720px) {
    .two-col {
        grid-template-columns: 1fr;
    }
}

.file-row {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: .5rem;
    align-items: end;
    margin-top: .25rem;
}

.file-label input[type="file"] {
    display: block;
    padding: .55rem;
    border-radius: 10px;
    border: 1px solid var(--mb-border);
    background: rgba(0,0,0,.35);
    color: #f2f2f2;
}

.file-note {
    color: var(--muted);
}

.mode-row {
    display: flex;
    align-items: center;
    gap: .75rem;
    margin-top: .5rem;
}

/* Toggle switch */
.switch {
    position: relative;
    display: inline-block;
    width: 48px;
    height: 26px;
}

    .switch input {
        display: none;
    }

.slider {
    position: absolute;
    cursor: pointer;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(255,255,255,.15);
    transition: .2s;
    border-radius: 999px;
    border: 1px solid var(--mb-border);
}

    .slider:before {
        content: "";
        position: absolute;
        height: 20px;
        width: 20px;
        left: 3px;
        top: 3px;
        background: #fff;
        border-radius: 50%;
        transition: .2s;
    }

.switch input:checked + .slider {
    background: rgba(65,190,234,.25);
    border-color: rgba(65,190,234,.6);
}